Privacy Policy
Effective Date: February 24, 2026

1. Overview
Metro Healthy Communities is committed to protecting your privacy and maintaining the confidentiality of information you share with us through our website.

This Privacy Policy explains how we collect, use, and safeguard information when you visit our Site.

2. Relationship to HIPAA Notice of Privacy Practices
This Privacy Policy applies only to information collected through the website.

For details about how protected health information (PHI) is used and disclosed in connection with healthcare services, please review our Notice of Privacy Practices, which governs clinical and patient-care interactions.

3. Information We Collect

Information You Provide Voluntarily

We may collect information you provide through forms, such as:

• Name or contact details

• Feedback submissions

• Appointment or information requests

Submission of personal information through website forms is voluntary.

Automatically Collected Information

We may collect certain technical information, including:

• IP address

• Browser type

• Device information

• Pages visited

This information is used for analytics and website performance improvements.

4. Use of Information
We may use collected information to:

• Respond to inquiries

• Improve website performance

• Communicate about services or updates

• Maintain security and integrity

5. Sensitive Information and Enhanced Confidentiality
Certain services offered by Metro Healthy Communities may involve information related to behavioral health, substance use, genetic information, or infectious diseases such as HIV. These services are subject to additional confidentiality protections under applicable federal and state law when handled in clinical environments.

The website itself is not intended for submission of protected health information unless explicitly indicated.

6. Third-Party Tools and Platforms
We may use third-party tools for analytics, communication, or feedback collection. Healthcare services, patient portals, and scheduling systems are provided through HIPAA-compliant platforms governed by their own privacy policies.

7. Cookies and Tracking Technologies
The Site may use cookies or similar technologies to:

• Enhance user experience

• Analyze usage patterns

• Support site functionality

You may adjust browser settings to manage cookies.

8. Global Privacy Control (GPC)
Where technically feasible, we may recognize browser-based privacy signals such as Global Privacy Control. Users can also manage preferences through available cookie settings.

9. Data Security
We implement administrative, technical, and physical safeguards designed to protect information collected through the Site.

10. Data Retention
Information is retained only as long as necessary to fulfill operational, legal, or regulatory requirements.

11. Children’s Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children.

12. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted with a revised effective date.

13. Contact Us
For privacy questions or concerns:

Metro Healthy Communities
Phone: 727-321-3854
Email: info@metrotampabay.org