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Your Patient Experience at Metro Inclusive Health

Home | Health | Your Patient Experience

At Metro Inclusive Health, we offer a unique patient experience, providing over 100 health, wellness, and pharmacy services across nine state-of-the-art centers in the Tampa Bay area. Whether you visit us in person or through TeleHealth, we aim to make your healthcare journey seamless and inclusive.

Our Approach

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A Holistic Approach to Healthcare in Tampa Bay

At Metro Inclusive Health, we believe in providing holistic, personalized care across Tampa Bay. Our goal is to create a welcoming environment where your healthcare needs are fully addressed, and your concerns are always heard.

We proudly offer over 100 health and wellness programs, making us the go-to provider for diverse healthcare needs in the Tampa Bay community. From primary care to specialized services like HIV care and treatment, we combine all your healthcare needs under one roof to ensure convenience and seamless care. By streamlining paperwork and simplifying the process, Metro Inclusive Health stands out as the only area organization providing primary care alongside HIV treatment and other specialized health services.

TeleHealth & Patient Portal for Convenient Care

At Metro Inclusive Health, we provide the flexibility of visiting your healthcare provider from virtually anywhere, whether it’s through TeleHealth or in person. Our patient portal and app allow you to stay connected with your providers, ensuring your health needs are always met—no matter where you are.

A person with long blue-green hair smiles at her phone during a telehealth appointment
METRO Pharmacy Services

On-Site Labs & Pharmacy Services

At Metro Inclusive Health, we provide convenient on-site labs and pharmacy services to streamline your healthcare experience. Why wait or make multiple trips when you can get everything done in one place?

Our Metro Inclusive Pharmacy offers free medication delivery straight to your door, so you don’t have to worry about picking up prescriptions. Additionally, our North St. Pete and Seminole Heights health centers provide same-day STI testing, ensuring quick and confidential results.

🏳️‍🌈 Inclusion & Health Equity at Metro Inclusive Health

For over 25 years, Metro Inclusive Health has proudly served the diverse community of Tampa Bay, working to promote health equity and eliminate barriers to care. As one of the early responders to the HIV epidemic in Tampa Bay, we have been at the forefront of addressing health and wellness disparities.

In a bright healthcare facility hallway, a young boy confidently walks holding hands with two male adults, one on each side. They are followed by a healthcare professional wearing a white coat with a stethoscope and a badge adorned with pride colors. This image captures a moment of care and support, indicative of the family-friendly services at Metro Inclusive Health.

Copay It Forward™ Program

The Copay It Forward program at Metro Inclusive Health turns your regular pharmacy copayments into healthcare assistance for uninsured patients. As a non-profit healthcare provider, we reinvest in our community by offering top-quality, holistic care to those in need. By choosing Metro Inclusive Pharmacy or one of our official partner pharmacies, your copay helps fund essential services for individuals who may not otherwise have access to healthcare.

How Copay It Forward Works:

It’s simple! If you have health insurance, you can participate in the Copay It Forward program by filling your prescriptions at Metro Inclusive Pharmacy or any official partner pharmacy. Your copay will directly support uninsured patients, making a significant difference in their healthcare access.

$755,106

In 2023, the Copay It Forward program provided over $755,106 in healthcare assistance to uninsured patients. This innovative approach helps ensure that everyone in our community receives the care they deserve, regardless of their ability to pay.

Accepted Health Insurances at Metro Inclusive Health

Each patient’s insurance plan and coverage options may vary. To ensure your insurance plan is accepted for our services and specific providers, please contact our Health Center directly at 727-321-3854. Our team is here to help you confirm your coverage and answer any questions.

Medical Care

Behavioral Health

Psychiatric Services

Sliding-Scale Fees for Self-Pay Patients

At Metro Inclusive Health, we believe that quality healthcare should be accessible to everyone. To eliminate barriers, we offer a sliding-scale fee program for patients without insurance. This ensures that no one is denied access to care due to financial constraints. Our sliding-scale fees are based on family size and income to make healthcare more affordable. Proof of income is required at your first appointment and must be updated annually to continue qualifying for the discounted fee schedule.

To participate in the sliding-scale program, you’ll need to provide one of the following forms of proof of income:

Paychecks from the last month
Employer statement for the last month
Proof of self-employment for the last month
Self-declaration of no income with a support statement
Child support documents
Cash settlements
Social Security Administration award letters
W-2 or current tax returns

No one will be denied services at Metro Inclusive Health due to inability to pay. Our goal is to ensure that everyone in the community has access to the care they need.

For Current Patients

Patient Portal

At Metro Inclusive Health, we provide our current patients with convenient access to their healthcare information through our patient portal. You can log in to manage appointments, view medical records, and access TeleHealth services.

To access your Metro Inclusive Health patient portal, simply log in here. If you need assistance, feel free to contact us at 727-321-3854.

Setting Up Your Portal & TeleHealth Instructions:

Patient Intake Forms at Metro Inclusive Health

At Metro Inclusive Health, we offer various intake and consent forms to streamline your visit. Please complete the necessary forms prior to your appointment to ensure a smooth and efficient experience.

Other

Good Faith Estimate Disclaimer and Billing Updates: Please note that effective 2/1/2023, there may be changes to Metro Inclusive Health’s charges. For more details, contact our billing team. We also provide a Good Faith Estimate Disclaimer for all services, ensuring transparency in our pricing.

Find a Healthcare Provider Near You

At Metro Inclusive Health, we’re proud to offer inclusive healthcare services across the Tampa Bay area. With multiple locations in St. Pete, Tampa, Brandon, Clearwater, and New Port Richey, our experienced providers are dedicated to delivering personalized care for everyone in the community.

Whether you need primary care, behavioral health services, or HIV prevention and care, our providers are ready to help. Each of our health centers is committed to making quality healthcare accessible to all.

To meet with one of our healthcare providers, simply schedule an appointment online or call us today. Let us help you find the right provider and ensure that your healthcare needs are met.